Effective Date: 10-01-2025
At UK Meds Online, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://ukmedsonline.com/ and use our services. By accessing our website and placing an order, you agree to the terms outlined in this policy. If you have any questions, please contact us at [email protected].
1. Information We Collect
When you use our website, we may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely through direct bank transfer)
1.2 Non-Personal Information
- Browser type and device information
- IP address and geolocation data
- Pages visited and browsing activity
- Cookies and tracking technologies
We do not store payment card details on our servers. All payments are processed securely through direct bank transfers.
2. How We Use Your Information
We use your information for the following purposes:
✔ Order Processing – To complete transactions, process payments, and deliver your products securely.
✔ Customer Support – To respond to inquiries and assist with orders.
✔ Shipping & Delivery – To provide accurate shipping details and tracking updates.
✔ Security & Fraud Prevention – To prevent unauthorised transactions and ensure compliance with legal requirements.
✔ Marketing & Promotions – To inform you about new products, discounts, and exclusive offers (you can opt out anytime).
3. How We Protect Your Information
We take data security seriously and implement strict measures to protect your personal information from unauthorised access, disclosure, or misuse. These include:
🔒 Secure Website Encryption (SSL) – Protects all online transactions and personal details.
🔒 Strict Access Controls – Only authorised personnel can access customer information.
🔒 Privacy-Focused Data Handling – We do not share or sell your data to third parties for marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, track website performance, and personalise your shopping experience.
4.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognise you when you return to our site.
4.2 How We Use Cookies
- To remember your login details and preferences.
- To track website usage and improve functionality.
- To show relevant promotions and recommendations.
You can manage or disable cookies through your browser settings. However, disabling cookies may impact your experience on our website.
5. Third-Party Services & Data Sharing
We do not sell, rent, or share your personal data with third parties, except in the following cases:
✔ Shipping & Delivery Providers – To ensure successful delivery of your orders.
✔ Legal Compliance – If required by law, court order, or to protect our website and users.
✔ Fraud Prevention & Security Checks – To detect and prevent fraudulent activity.
6. Your Rights & Choices
You have the right to:
✅ Access Your Data – Request details on the personal data we store.
✅ Correct Your Information – Update or correct inaccurate details.
✅ Request Data Deletion – Ask us to remove your data, subject to legal retention requirements.
✅ Opt-Out of Marketing – Unsubscribe from emails and promotions anytime.
To exercise any of these rights, please email us at [email protected].
7. Data Retention
We retain your personal information only as long as necessary for:
- Completing transactions and fulfilling legal obligations.
- Customer support and order history tracking.
- Preventing fraud and ensuring security.
Once your data is no longer needed, it will be securely deleted.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Any updates will be posted on this page, and significant changes will be communicated via email.
9. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us:
📧 Email: [email protected]
📍 Website: https://ukmedsonline.com/
We are committed to protecting your privacy and ensuring a safe and secure shopping experience.